You may not have even known there was a separate web-based version of the app. Let it hang out where your Messenger app window would normally be and walla, you have a replacement until they fix whatever the heck is going on with the app. Simply open a browser and point it to “ “. Of course, where is the solution? We promised a solution! Well, there is a solution, although a temporary one. This means that Facebook is (hopefully) hard at work looking for a cure.
This is a widespread issue affecting many users.
If you have been experiencing this, fear not, as you are not alone. This doesn’t include here, Reddit, forums, and other sources where users have sought help in fixing this. However, due to the sheer number of individuals experiencing this anomaly, the verdict might be leaning toward poor coding on Facebook’s part.Ī quick trip to the comments on the app within the store (with comments set to “most recent”) will yield you many cases of this issue. It also has access to screen sharing, so video drivers come into question as well. It could possibly be a driver conflict since it does work with using your webcam and microphone in the background within settings in case you create a video or voice call with someone. Various user communities have sought to take on the challenge to find out what could be causing it. No word has been given yet by Facebook as to why this has been occurring. We have even experienced it on some of our machines as well and can confirm the stories going around. In some cases, the app randomly begins working again, just to run right back until it the next time the user reboots their system. This is something that has been affecting a large number of users in recent weeks (or even months). Nothing in task manager as it completely crashes in an instant leaving no trace of the app. For some users, when they go to open Messenger, they get as far as a quick second (or less) of the splash screen before Messenger simply closes. There seems to be a reoccurring issue across multiple Windows systems that have Facebook’s Messenger app installed via the Windows app store.
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